Customer services and Organisation
Lorenzo is a very customer-oriented coach. His level of service is born from his various experiences as a technician, maintenance and installation, in a highly regulated field: fire safety. As a team leader or service manager at a paint booth manufacturer in France, Lorenzo completed his technical knowledge in workshop equipment.
” In service, the key to success is customer satisfaction! Whatever the situation, a solution or compensatory measure must be put in place to satisfy the customer and see them leave the front office with a smile. “
lorenzo.iacobucci [at] lbsgroup.fr